Shipping policy

Shipping Policy

1. Order Processing:

  • All orders are processed within [2-5] business days.
  • Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates:

  • Shipping charges for your order will be calculated and displayed at checkout.

3. Shipping Destinations:

  • We currently ship to addresses within [list of countries or regions you ship to].
  • For international shipping, additional customs duties and taxes may apply, and customers are responsible for these charges.

4. Shipment Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
  • The tracking number will be active within [insert timeframe].

5. Delays:

  • We are not responsible for any delays caused by customs, natural disasters, or other uncontrollable events.
  • If there will be a significant delay in the shipment of your order, we will contact you via email.

6. Lost or Damaged Items:

  • We are not liable for any products damaged or lost during shipping.
  • If you received your order damaged, please contact the shipment carrier to file a claim.

7. Returns:

  • Please review our Return Policy for information on returns and exchanges.

8. Customs & Import Taxes:

  • Buyers are responsible for any customs and import taxes that may apply.
  • We are not responsible for delays due to customs.

9. Change of Address:

  • It is the responsibility of the customer to ensure that the shipping address provided is accurate.

10. Contact Information:

  • For any questions about the shipping policy, please contact us at trendyfibersstore@gmail.com or 781-956-1726.

Note: The shipping policy is subject to change without notice. It is recommended to review the policy periodically for any updates.