Shipping policy
Shipping Policy
1. Order Processing:
- All orders are processed within [2-5] business days.
- Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates:
- Shipping charges for your order will be calculated and displayed at checkout.
3. Shipping Destinations:
- We currently ship to addresses within [list of countries or regions you ship to].
- For international shipping, additional customs duties and taxes may apply, and customers are responsible for these charges.
4. Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
- The tracking number will be active within [insert timeframe].
5. Delays:
- We are not responsible for any delays caused by customs, natural disasters, or other uncontrollable events.
- If there will be a significant delay in the shipment of your order, we will contact you via email.
6. Lost or Damaged Items:
- We are not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact the shipment carrier to file a claim.
7. Returns:
- Please review our Return Policy for information on returns and exchanges.
8. Customs & Import Taxes:
- Buyers are responsible for any customs and import taxes that may apply.
- We are not responsible for delays due to customs.
9. Change of Address:
- It is the responsibility of the customer to ensure that the shipping address provided is accurate.
10. Contact Information:
- For any questions about the shipping policy, please contact us at trendyfibersstore@gmail.com or 781-956-1726.
Note: The shipping policy is subject to change without notice. It is recommended to review the policy periodically for any updates.